Nothing to see here...
News & Alerts – MTA Communications
Categories
Cybersecurity News & Alerts

Empowering Communities Through Cybersecurity Awareness

The internet has become a resource we turn to daily as a tool for information, connection, shopping, work, banking and more. Alaska in particular has become more digitally connected within the last decade, from businesses of all sizes to homes in remote areas.

Although this expansion empowers communities and brings new opportunities, it also presents increased risks of cyber-attacks, financial fraud, unauthorized access, and identity theft, making cybersecurity essential.

In 2023, there were 3,205 data compromises in the U.S., with more than 353 million victims; Alaska had the second highest rate of cyberattack victims per capita in the U.S., according to the 2023 FBI Internet Crime Report.

Individuals and families are seen as soft targets by attackers—and may lack the resources to defend themselves. However, there are ways community members can improve their online security and protect themselves against cyber threats and data breaches. 

We have partnered with F-Secure, a world leader in cybersecurity, to provide solutions that protect our members’ networks, devices, and identities, including the creation of MTA Shield. Shield is a suite of cybersecurity solutions to protect networks, devices, and the identities of our members, giving members peace of mind by notifying them of potential security threats, helping them create and store stronger passwords, and other actions to take to keep their information safe. 

MTA Shield features a VPN that helps protect members’ identities online while also offering tools for safe browsing, along with end-point protection that can be directly downloaded onto mobile devices to perform regular virus and malware scans.

Through free in-person and virtual events, MTA is proud to equip our members with tips and best practices to feel cyber-savvy and establish a worry-free connected life at home. Additionally, we offer a free MTA Identity Theft Scanner for individuals to learn if their personal data has been exposed.

Given the amount of time today’s kids are spending online, we also host events where parents can learn about online threats, cybersecurity 101, internet safety tips and how to protect their kids online with expert insights from partners including the Mat-Su School District, F-Secure, and Native Village of Eklutna. 

As the landscape continues to evolve with sensitive information on the line, maintaining a proactive approach can enhance protection, including:

  • Using strong passwords that can’t be guessed easily
  • Being aware of scams and not clicking on email links or attachments you aren’t expecting, especially ZIP files
  • Protecting your portable devices with password protection
  • Using a cybersecurity solution like MTA Shield 

Malicious hackers are continuing to discover new methods to achieve their objectives, but that hasn’t stopped us from working with trusted experts like F-Secure to improve our response and protection through education and technology and build an environment that identifies gaps, minimizes risks and eliminates threats – so your future and Alaska’s are in good hands.

Contact us to learn more about MTA’s reliable and secure services.

Categories
News & Alerts

MTA Supports Veterans with BattleDawgs Donation

BattleDawgs Support

Our country relies on military service members to protect our freedom and ways of life, with more than 26,000 military members currently serving in Alaska.

Yet veterans are too often left without adequate resources to cope with the life-altering experiences they endured during service. People who serve in the military often experience mental and physical burdens that make adjusting to civilian life difficult.

Despite the incredible leadership and technical skillset that many veterans have, service members are not always considered to be “competitive” in the civilian job market due to their work experience not being directly transferable to typical civilian jobs.

At MTA, we reject that concept and instead embrace our military members.

We’re proud to employ over 25 veterans. They bring an irreplaceable set of skills and unique perspectives to our team that adds diversity, allowing us to find more creative solutions for our community. To veterans at MTA, we are honored to be your workplace of choice, and each day we thank you for your service.

In addition to employability, a large percentage of veterans struggle with PTSD, traumatic brain injuries, and other disorders that require support and care. This Veterans Day, we are proud to announce our 2022 Employee Giving Campaign will benefit BattleDawgs, a Talkeetna-based nonprofit that encourages veterans struggling with combat-related injuries to experience the great outdoors.

We believe in giving back to veterans who have dedicated their lives and careers to our nation while asking for so little in return. We hope experiencing all our beautiful state has to offer will create a sense of healing.

Our employees’ generous pledges during 2023 will support these ongoing programs, in which veterans are able to build comradery through mentorship and leadership activities. And MTA will continue to draw attention to veteran issues and organizations that are working to make life better for them and our communities.

If you are interested in being part of this special project, please contact Corporate Communications Manager Jess Gilbert (jgilbert@mtasolutions.com) to learn more.

Categories
News & Alerts

MTA Makes Historic Move: Joining INDATEL to Advance Alaskan Telecommunications

MTA and INDATEL

As the world becomes increasingly interconnected, access to reliable internet emerges as a fundamental prerequisite for progress across various sectors, including education, healthcare, and business. Recognizing the pivotal role of connectivity in bridging the digital divide and driving socio-economic development, MTA has joined INDATEL as a fiber-optic provider outside the continental United States.  

INDATEL is a nationwide network of over 700 rural independent telecommunications providers. INDATEL utilizes its collective strength to deliver superior broadband connectivity, especially in rural and underserved areas. These members collectively own and operate more than 400,000 miles of fiber-optic routes, serving over 2.3 million buildings in rural and suburban areas across America. 

“Our partnership with INDATEL marks a significant milestone towards inclusivity and progress,” said Michael Burke, Chief Executive Officer of MTA. “By combining our resources and expertise, we expand our network and bring new opportunities to communities in remote areas, including Alaska. We’re excited to see the impact this partnership will have on bridging the digital divide across America and empowering communities to thrive in the digital age.” 

This partnership opens a new realm of possibilities for MTA, enabling us to extend our reach and tap into a vast network of resources and expertise. Becoming a member allows us to leverage INDATEL’s extensive network infrastructure and collective bargaining power, enhancing connectivity for our customers. Whether it’s broadband, voice, or managed IT services, our customers can look forward to improved service offerings and expanded coverage.  

Meanwhile, current INDATEL members will now have direct access to Alaska, simplifying and expediting solutions for customers entering or connecting to Alaska. This expands INDATEL’s footprint into previously untapped territories, while also fortifying MTA’s position as a key player in connecting the most remote areas with the rest of the world. 

Providing trusted connectivity to rural and underserved markets is one of the many things that brought MTA and INDATEL together. The internet is a lifeline for remote communities striving to overcome isolation and unlock their full potential in our growing digitalized world.  

Whether it’s a small business seeking to expand its reach or a student accessing online educational opportunities, reliable internet connectivity is the cornerstone upon which dreams are built and futures are forged. MTA is proud to play a part in moving it forward. 

Categories
Esports News & Alerts

MTA Announces Esports Partnership With Matanuska-Susitna Borough School District

Alaska Tech Leader to Support Mat-Su Valley Students’ Success Through Innovative Partnership

Palmer, Alaska – Dec. 9, 2019 – MTA, Alaska’s best choice for technology and communications products, announced today it will become the official “Esports Partner” of Matanuska-Susitna Borough School District (MSBSD), the second-largest school district in Alaska and home to 46 schools with a district-wide enrollment of over 19,000 students.

Through the partnership, MTA will provide strategic support to MSBSD technology staff and students, enabling them to prepare, train and compete in the esports arena. MTA will also staff its office with two esports-related student interns selected from the district, provide students with free access to gaming equipment and supply jerseys for the MSBSD esports team.

This formal partnership with MSBSD illustrates MTA’s long-running commitment to giving back to the communities it serves alongside its efforts to grow Alaska’s Matanuska-Susitna Valley into a major hub for esports. MTA’s eUnlimited™ Gaming Tournament has been an annual hallmark of this commitment, and the MSBSD partnership will build on that success by incorporating a student tournament within the annual eUnlimited™ tournament.

“We’re proud to be leading the charge in establishing esports in Alaska, not only as a fun, modern form of competition but also as a valuable educational tool,” said Michael Burke, CEO of MTA. “As with MTA’s network, our goal with esports is to minimize the impact of distance on Alaskans to each other and to the Lower 48, and this partnership’s ability to align the cooperation and talent in esports with academic achievement serves as a promising step forward for the students of the Mat-Su Valley.”

“We’ve seen the promising potential of esports in terms of educational benefits for our students, and we are proud to solidify our partnership with MTA so those benefits are able to blossom even further,” said Reese Everett, Director of Instruction of Mat-Su Borough School District. “Bridging competition, discipline and teamwork through esports will improve engagement and boost students’ enthusiasm for academic success, and we’re excited to watch these results play out this school year, and into the future.”

The focus on esports from both MTA and MSBSD reflects the tremendous growth that esports has seen across America in recent years, with more than 427 million viewers expected to have watched or participated by the end of 2019. Within Alaska, more and more schools continue to incorporate esports into their curriculum; 35 high schools across the state participated in Alaska’s inaugural esports season during the 2018-2019 school year.

Media Contacts
Chris Guizlo or Kyle Wall
The Fearey Group for MTA
MTA@feareygroup.com, (206) 343-1543

Jillian Morrissey
Public Information Officer
Jillian.Morrissey@matsuk12.us or (907) 746-9251

Categories
News & Alerts

MTA Awarded Grant to Connect Underserved Rural Areas to High-Speed Broadband

MTA, Alaska’s best choice for technology and communications products, has been awarded a $1.9 million grant from the United States Department of Agriculture (USDA) as part of its ReConnect Program, which focuses on building broadband infrastructure in rural America.

MTA will use its ReConnect grant to deploy a fiber-to-the-premises network, connecting 463 people to high-speed broadband in the Matanuska-Susitna Borough, passing 220 lots and connecting 65 structures.

The grant is included in $11.3 million in new investments that the USDA is making to provide broadband service in unserved and underserved rural areas in Alaska, and is part of the $550 million Congress allocated to the second round of the ReConnect Program.

“We are proud to accept this grant from the USDA that will help us further one of our key missions at MTA – connecting as many Alaskans as possible to high-speed broadband,” MTA CEO Michael Burke said. “With the ReConnect Program, the USDA clearly recognizes that connection via technology is absolutely vital, especially during times like these, and we’re going to work with every partner we can to continue planting the seeds that will help Alaska residents and businesses grow.”

“Broadband is a cornerstone to prosperity in Alaska’s rural communities because it is essential to economic development, as well as access to health care, educational opportunities and connections to people and services,” USDA Alaska State Director for Rural Development Jerry Ward said.

For more information about the ReConnect Program, please visit www.usda.gov/reconnect.

Categories
News & Alerts

Support the Affordable Connectivity Program

Important Update Affordable Connectivity Program

In Alaska, with its vast distances and numerous remote communities, internet access is not just a convenience but a lifeline. It has been crucial to closing the digital divide by connecting families, enabling remote education, providing access to telehealth services, and opening doors to economic opportunities.

At MTA, we understand our role in ensuring that Alaskans remain connected. Today, equitable access to the internet is the foundation for thriving communities. For many Alaskans, programs like the Affordable Connectivity Program (ACP) are indispensable; they offer the support needed to ensure that internet access is universally attainable, bridging the gaps created by our state’s challenging geography

Millions of Americans rely on the ACP, which provides essential internet access to 22.8 million low-income households. This includes 23,000 homes in Alaska, which impacts about 61,000 Alaskans*. This crucial program ensures affordable internet access, yet, it is facing a significant funding shortfall, and without swift action from Congress, the program is at risk of ending as early as this spring. The potential end of the ACP could lead to thousands of Alaskan households facing steep increases in their internet bills, a change that could push the essential service out of reach for many.

We’ve witnessed firsthand the transformative impact of the ACP on our communities. From students who’ve been able to continue their education remotely to seniors who’ve accessed critical healthcare services online, the stories are both inspiring and a stark reminder of what’s at stake. It’s imperative to keep these connections alive.

Alaskans have the opportunity to make their voices heard and advocate for the continuation of the ACP to help keep their neighbors connected. Our partners at WTA have initiated the Don’t Disconnect Us campaign, providing an easy-to-use platform for you to reach out to your representatives in Congress.

The ACP is a crucial program that ensures all Alaskans have access to the opportunities the internet provides. The potential discontinuation of the ACP poses a significant threat to the fabric of our connected society. We encourage you to lend your support to ensure every Alaskan, regardless of where they live, can stay connected.

*According to the latest census data, there are 2.67 persons per household in Alaska

Categories
News & Alerts

MTA Announces $75,000 Sponsorship for Mat-Su 2024 Arctic Winter Games

Mat-Su 2024 Arctic Winter Games Tickets

Alaska’s tech leader to provide $30,000 cash and $45,000 in connectivity for premier sporting competition and cultural gathering

PALMER, Alaska, Jan. 23, 2024 /PRNewswire/ — MTA, Alaska’s tech and telecom leader, has announced a $75,000 sponsorship of the Mat-Su 2024 Arctic Winter Games, the premier sporting competition and cultural gathering of and for the Arctic North. The event will take place March 10-16, 2024, throughout the Mat-Su Valley.

This sponsorship includes a $30,000 cash contribution as well as $45,000 in fiber extensions to the Matanuska-Susitna Borough and Wasilla, which will power key venues for the event. These connectivity upgrades, provided to entities who are volunteering to host the event, will help ensure necessary judging and timing while providing an opportunity for loved ones back home to live-stream the athletes’ events.

“We’re proud to be part of an event that represents the best of Alaska, bringing together talented athletes and artists as well as leading organizations, all for a week of thrilling games,” said Michael Burke, CEO of MTA. “Through MTA’s connectivity enhancements, we’ll help families, friends and any other interested parties enjoy these games globally while futureproofing our area for more economic development.”

“MTA is dedicated to getting involved in great events like the Winter Games that will help both grow and draw attention to our area,” said Elias Rojas, Senior Marketing Specialist for MTA and member of the Mat-Su Arctic Winter Games’ Board of Directors. “I’ve been honored to serve as a board member for these spectacular games to help make them as impactful as possible for all involved while further highlighting MTA’s commitment to the organization’s efforts.”

“With help from partners and community leaders like MTA, this event is shaping up to be an extraordinary showcase of Arctic athletes and heritage, and an enormous win for all in the Mat-Su Valley,” said Karen Lane, general manager of the Mat-Su Arctic Winter Games. “We look forward to all attendees, participants and viewers at home having an upgraded experience thanks to MTA’s involvement.”

The Mat-Su 2024 Arctic Winter Games is an exceptional sporting and cultural event that brings together athletes from Arctic communities to showcase their talents, culture, and heritage. Taking place in the breathtaking Mat-Su Valley, the Games provide a platform for youth development, cultural exchange, and friendly competition. For more information on the Mat-Su 2024 Arctic Winter Games, please visit https://www.awg2024.org/.

About Matanuska Telecom Association 
Established in 1953, as a 100 percent Alaskan owned and operated telecom cooperative, MTA is Alaska’s best choice for technology and communications products. As a key player in the economy of Southcentral and Interior Alaska, MTA provides business technology solutions to empower member-owners and patrons to live a connected life. Today, MTA remains as one of the largest telecommunication co-ops in the United States and proudly employs more than 400 Alaskans. For more information, visit https://www.mtasolutions.com/ or connect with MTA on Facebook.

Media Contacts
Fearey for MTA
MTA@feareygroup.com, (570) 575-3405

SOURCE MTA

Categories
Cybersecurity News & Alerts

5 Quick and Easy Ways to Avoid ID Theft


Identity theft has gone online

Identity theft happens when criminals use a victim’s identity to, for example, buying things and paying in installments. But to do this, criminals first need to steal your personal information, such as your name, phone number, birthday, social security number, address, and credit card number.

And the internet is a perfect place to find these details; social media, shopping accounts and other profiles are full of them. Of course, they can’t be accessed by just anyone. But cyber criminals have multiple ways of stealing information, and with identity data available in huge quantities online, it makes it far easier to use for fraud, with a small risk of getting caught. That’s why ID theft nowadays mostly happens online.

The damage can be severe and long-lasting

Repairing the damages of identity theft takes a lot of time and effort, with some victims only realizing that their identity has been stolen when they get bills or contacts from debtors. And as well as all the financial costs, becoming a victim can cause emotional distress, too. So, while the criminals walk away with the profits, the victim is left with all the consequences.

Anyone can become a victim of identity theft

When it comes to our personal information online, many people think they don’t have anything worth stealing. Or that nobody would bother trying to steal their identity. Unfortunately, this couldn’t be further from the truth. Online criminals are ruthless. They often prey on easy targets. And the victim’s wealth or lack of it doesn’t prevent identity theft. Because credit cards, payday loans and installment agreements can be acquired in anyone’s name.

But to do that, criminals first need to steal personal information.

Thankfully, though, there are a number of ways that you can make identity theft less likely, and by following the simple steps below you can protect your personal information.

1. Set your email address under 24/7 breach monitoring

Most online accounts are created with an email address and a password. When criminals breach an online service, they aim to steal the personal information within. Like passwords and email addresses. And if criminals manage to get their hands on this information, they have access to all the information in your account.

But if you don’t know about a data breach , you can’t really protect yourself from the damage. So set your email address for data breach monitoring. Once you’ve done this, when a service with an account created with it gets breached, you will get an alert. And if you change your password immediately, criminals will be left with your old password, and they can’t steal your data with that.

2. Use unique passwords

Passwords are keys to personal information in online accounts. Almost every online service uses them to restrict unauthorized access. Criminals steal passwords through data breaches, phishing  scams, malware, and intercepting web traffic.

Use unique passwords and you can protect your personal details online. By using unique passwords if your password gets compromised, the damage is limited to only one account. Whereas if you use the same password everywhere, all your accounts across the web are compromised. Use a password manager so you can store your unique passwords and have them at hand always when you need them. And use a strong password generator to make it as secure as possible.

3. Use antivirus software

Computer viruses and malware steal personal information. Some record your keystrokes when you type in passwords. Others go through your cookies, or the passwords saved on your browser. Stop them from stealing your data with an antivirus software. It’s easier and safer to prevent infection than to deal with a virus that’s already on your device.

4. Be careful when opening links and attachments

Phishing means tricking you into giving your personal information to criminals. Phishing sites, emails and messages often resemble a real and famous brand. They can look very convincing. URLs (aka the www. address of the page) on phishing sites may have just a one-character difference with that of an actual site. Same goes with email sender addresses.

So be careful. Don’t click any suspicious links or open attachments, especially in emails. They can lead to phishing sites and also include malware. And if you feed in your credentials, the site owner can then use them for ID theft. To avoid this, make sure to check the sender and the URL of the page before feeding in your info.

5. Use a VPN on public WiFi networks

Setting up a public WiFi hotspot is really easy. And nothing prevents naming it “Free airport WiFi”, “Hotel Guest”, etc. That’s why you can never know if a public WiFi network is safe. The network owner can intercept your usernames, passwords, messages, and bank information, if your connection is not secure.

But with a VPN , you can use any WiFi network without having to worry about criminals stealing your data. VPN encrypts your web traffic so outsiders can’t steal your passwords and other information from it.

MTA Shield+ ID Protection helps you avoid identity theft

If criminals steal your personal details, they can steal your identity. ID theft is costly, and fixing things takes long. Preventing identity theft can save you money and time.

MTA has partnered with F-Secure, a global leader in cybersecurity, to build a solution so our members have the tools to stay safe online. Avoid data breaches and identity theft with 24/7 risk detection, secure browsing, and password management with MTA Shield.

Keep your data protected around the clock, with MTA Shield – designed to work specifically with our totalWiFi gateway.


Categories
News & Alerts

Back to School Tech Pack Giveaway Details

We’re hosting an exciting giveaway at our Wasilla and Eagle River retail locations: our Back to School Tech Pack Giveaway! From now until August 4th, you can enter to win an exciting pack of tech goodies, including a Dell 2-in-1 Laptop, a Fitbit, a $100 Target Gift Card, and more. We hope to see you enter at either retail location, and if you have any questions about what’s included, rules or restrictions, please see below:

Back to School Tech Pack Giveaway Details

  • One Tech Pack will be given away for each location
  • You do not need to be present to win
  • You do not need to be a current MTA Customer to enter
  • You do not need to have a student in the home to enter
  • You must enter at the Wasilla or Eagle River retail locations in person
  • The Tech Pack includes:
    • Dell 2-in-1 Laptop ($800 value)
    • $100 Target Gift Card
    • Fitbit II
    • Office 365 – one year subscription
    • Bluetooth Wireless Speakers
    • Smart Alarm Clock/Charging Station
    • 3 Months Unlimited Internet (non-transferrable, only for MTA customers)
Categories
News & Alerts

BMMA Announces Winners of 2022 Best in Class Marketing Awards

Kody Nash, Kerry Youngren, Jonathan Babbitt

The Broadband Multimedia Marketing Association (BMMA) recently announced the winners of the 2022 Best in Class Marketing awards.

“Each year, the BMMA recognizes teams and companies that demonstrate innovation and excellence in marketing broadband services,’’ said Ellis Hill, President of ResearchFirst, Inc., the BMMA’s management firm. This year’s awards went to two service providers, MTA and Kinetic by Windstream, and two vendor companies, Calix and Scout Alarm, each of which executed best in class marketing practices related to broadband products and services.”

MTA has been running upgrade marketing campaigns for a few years, using monthly network improvement reports to send mailers to customers eligible for upgrades as well as newly serviceable addresses. After a pause during the pandemic in 2020, MTA revamped the upgrade campaign in 2021 with new branding and improved copy. The new campaign ran throughout 2021 and was targeted to current customers eligible for upgrades due to network improvements, as well as newly serviceable households and non-customer households in areas where MTA had recently upgraded their network. With the shift to a remote lifestyle of school and work from home, the market was seeking improved bandwidth options. This campaign alerted customers that improved speeds were available so they could upgrade and notified unserved households that they had an alternate provider to consider. Using Alaskan elements in the graphics was a strategic move to stand out from the generic imagery competitors were using and offering a free month for non-customers provided an opportunity for them to test out the service before disconnecting their current connection.

“MTA is proud of our team’s outreach efforts to ensure our network investments are resulting in an improved experience for our members. Receiving recognition from organizations like BMMA affirms that we have the right people doing the right activities. Thank you BMMA and thank you to our member solutions team at MTA,” said Michael Burke, CEO of MTA.

Overall, the 2021 campaign provided a significant sustained revenue boost and was an improved experience for both customers and staff. The updated message is easier to understand and multiple touchpoints with the same message improve retention. The streamlined request process improved both efficiency and tracking, providing a definitive answer to the campaign’s value.

About the BMMA

The BMMA is an international organization dedicated to helping Telco internet service providers and their vendors advance the adoption and use of broadband services.

Our membership includes many of the key Telco and broadband vendor organizations in North America and is open to any broadband industry Telco service provider, vendor, CPE manufacturer, government agency, consultant, analyst, or other party with a demonstrated interest in promoting the mission of the BMMA.

Our goal is to advance the adoption and use of broadband services by identifying key industry success factors and sharing best practice marketing initiatives, new product and customer trends and other relevant industry information.

Please see our website at http://www.BMMA.org for more information or to apply for membership in the BMMA.

Executive Director: ResearchFirst, Inc. (http://www.researchfirst.com)